Since 2020, Centennial has used the Have Your Say online platform to host community meetings for certain development projects. When a project requires a virtual community meeting, nearby property owners, residents and tenants receive a mailed notice or email with instructions on how to participate.
Rather than attending a live event, participants visit a dedicated webpage where project information and plans are available to review for two weeks. During that time, residents can review the materials, submit questions and comments, and view feedback from others. The developer and City staff provide written responses on the same page, creating a transparent and publicly accessible conversation.
After the comment period closes, the developer is required to prepare a summary report describing the feedback received and explaining how the project has—or has not—changed before a formal land use application is submitted to the City.
The virtual format has expanded opportunities for participation allowing to engage on their own schedule. It also provides staff with the time to provide complete and carefully researched responses to community questions and feedback.