ADA Notice and Accessibility Statement

Notice Under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Centennial will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.

Questions, concerns, complaints or requests for additional information regarding the ADA may be sent to our ADA Coordinator:

Jonah Schneider, ADA Coordinator

13133 E. Arapahoe Road Centennial, CO 80112

303-754-3358 or


The City of Centennial does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication

The City of Centennial will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Centennial’s programs, services and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing or vision impairments.

Modifications to Policies and Procedures

The City of Centennial will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities. For example, individuals with service animals are generally welcome in City of Centennial offices, even where pets are prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service or activity of the City of Centennial, should contact the ADA Coordinator, Jonah Schneider, at 303-754-3358 or as soon as possible but no later than 72 hours before the scheduled event.

The ADA does not require the City of Centennial to take any action that would (1) fundamentally alter the nature of its programs or services, (2) impose an undue financial or administrative burden, or (3) constitute a direct threat to the health or safety of yourself or others.

Complaints that a program, service or activity of the City of Centennial are not accessible to persons with disabilities should be directed to the ADA Coordinator, Jonah Schneider, at 303-754-3358 or

The City of Centennial will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

For Information on Submitting a Complaint

Please consult the procedure document(PDF, 66KB).

Digital Accessibility

The City of Centennial Supports Accessibility

The City of Centennial is committed to meeting the needs of all people with disabilities. The City fully supports the Americans with Disabilities Act (ADA) in its physical facilities and its programs, services, and activities. The City's intent is that its website and web-based applications comply to the W3C’s Web Content Accessibility Guidelines (WCAG) 2.2 A/AA.

How is the City Meeting The Challenge? In compliance with Colorado House Bill 21-1110, an audit of the website was completed to evaluate the compliance with WCAG digital accessibility guidelines and to develop an accessibility plan. The City's technologies (and vendor's technologies) were assessed by experienced accessibility testers using a variety of assistive technologies across different operating systems. The audit assessed a sample of web pages for compliance with WCAG digital accessibility guidelines. In addition, a group of users with disabilities evaluated the navigability, accessibility and ease of use of the content of the City's webpages, including the numerous third-party applications that support City services. The evaluation concluded that the City has a notable degree of accessibility built into the content management system, though there are areas for improvement. The City also retained Converge Accessibility LLC to support the effort to remediate any accessibility issues and to maintain a high-level of accessibility across all platforms. The City is addressing the accessibility barriers and will engage the numerous third-party vendors who create the applications that support our digital services.

Accessing Centennial's Digital Services

The City has worked to assure that its website and digital services are accessible and support WCAG. If you are a person with a disability and cannot easily access or use any of the City’s website or digital technologies, to receive an accessible alternative, please contact:

Jonah Schneider, ADA Coordinator

303-754-3358 or

The City Wants to Hear From You!

If you encounter any problems accessing the City’s digital content, please let us know as soon as possible. The City will work to fix it—either by correcting it internally or by contacting the responsible vendor. Please use the Digital Accessibility Feedback webform, available through the below link, to give the City your feedback—and if you’d like the City to contact you, please also leave your name and contact information.

Digital Accessibility Feedback Form