The City is driven to provide exceptional service to the Centennial community. To achieve this, the City conducts surveys to learn what is important to the members of our community. Survey results are reviewed and considered when making decisions and setting priorities in Centennial. 

Senior and Youth Programming Survey

The City of Centennial has created a partnership with the YMCA of Metro Denver to develop programming for youth and older adults in Centennial. The City invites the public to complete a brief survey to better understand the needs and wants of our citizens, as it relates to health and wellness programs and services. Your input is critical to determine the areas the community would like to enjoy and experience. 

This survey should take about 10 to 20 minutes to complete. Your responses are kept strictly confidential and viewed collectively. THANK YOU in advance for providing us with your feedback and for your contribution in making our community the best it can be for its citizens.

Take the survey

Citizen Survey

Every other year, the City contracts with an reputable outside research firm to conduct a Citizen survey which is shared with 5,000 residents at random to obtain scientific results. The results received are measured and compared over time and shared with City Council. The last Citizen Survey was conducted in 2021.  

View the results below:

The results were presented to the Centennial City Council on September 7, 2021. Listen to the presentation online.

Customer Service Survey

If you have interacted with City of Centennial staff, please fill out the survey below. Your feedback helps us provide exceptional service.

Take the survey 

What we do with survey feedback

  • Monthly Reports. Each month reports go to Department and Division Managers.
  • Real-time Satisfaction Alerts. Whenever you request follow-up we get an email and respond right away.
  • Strategic Service Delivery Enhancements. We used survey data to recommend ways to improve customer service all across the City.