City Launches Free Mobile App
Published on April 20, 2023
The City of Centennial has launched “My Centennial” a free mobile app providing residents another option to submit service requests and report problems to the City.
Citizens may download the My Centennial app through iOS or Google Play to their mobile device and report potholes that need filling, traffic signal issues, graffiti and more. This mobile app includes an option to snap and submit a photo of the issue or request with your device and will automatically find the location using GPS, if the setting allows.
Users of My Centennial have the option to create an account and track the status of their request or submit anonymously. Additionally, My Centennial allows citizens to:
- View your service requests at any time
- View requests made near you
- Comment on open requests
- Respond to comments made on your requests
In addition to the mobile app, service requests may continue to be submitted via the “Report a Problem” button on the City website (centennialco.gov/reportaproblem) or by calling the 24/7 Citizen Response Center at 303-325-8000.
“This software enhances the City’s transparency in handling service requests. Access to view the status of each request will be useful for others that may be considering submitting the same request, increasing efficiency in response times,” says Centennial Mayor Stephanie Piko. “Additionally, having the capability of submitting a photo with a service request is another benefit of the My Centennial app, allowing City staff and others see the area of concern first-hand. Overall, the City wants to provide the best possible service to our community, and this is another way to achieve this goal.”
Download Google Play
Please note, requests submitted online may take up to one or two business days to process depending on the volume received or the urgency of the matter. No requests submitted online will receive a response on holidays or weekends.