Citizen Support Resources

Do you have COVID-19 Questions or Concerns?

  • To report social distancing violations, please call 211 or contact Tri-County Health (303-220-9200).
  • Call 2-1-1 (not 9-1-1) for information about COVID-19 business and medical related informationIf you are experiencing a medical emergency, call 911 immediately. 

City Services

City facilities remain closed to the public until further notice. You can continue to conduct business with the City by phone at 303-325-8000 or online at centennialco.gov/reportaproblem.

We appreciate your understanding as we are receiving a high volume of questions and requests. We will respond as quickly as we can.

  • Search a list of available services on our Online Services section on the City website.
  • Local businesses are owned and operated by your neighbors. Help show you care by purchasing from local restaurants.

Additional Resources

This is a continually evolving situation and we will update this list regularly. Check back frequently to view the latest resources.

Do you have symptoms?

Not feeling well? Report your symptoms.

This will allow public health to track COVID-19 symptoms as the occur across the state.

Report your symptoms to the Colorado Department of Health & Environment.

List of Symptoms 

View a list of symptoms on the State's website.


* Depending on your symptoms, you may or may not need medical attention. If you do need medical attention, consider a nurseline or telehealth.

Testing Sites, Isolation, and Home Care

Are you wondering if you should get tested, or where and how to get tested? Learn more about testing sites, isolation, and home care on the community testing page. You can also view tips on how to safely care for someone who has been tested positive.

Tri-County Health Department will frequently update the community testing page with new information, so check back often.

Food Assistance

Food Delivery Service Available to Access-a-Ride Customers

You are still able to book trips for essential purposes, including to purchase groceries. However, beginning March 30, they will offer grocery pickup to your home from the following locations:· King Soopers · Safeway · Community Ministry Southwest food bank · Senior Hub Senior Solutions · Adams County Food Bank. You must call or go online to set up your order and pickup time yourself. Visit Access-a-Ride for more information. 

Colorado Food Assistance

COVID-19 has created a crisis situation for many individuals and families. The State of Colorado created this page to keep Coloradans up-to-date on changes to Food Assistance programs through the Supplemental Nutrition Assistance Program (SNAP), as well as Food Distribution Programs through the U.S. Department of Agriculture. If you have questions, please contact your local SNAP office.

Salvation Army Food Assistance

The Salvation Army offers free food assistance through their food pantry at 3900 E. Arapahoe Road Monday, Wednesday and Friday from 10 a.m. – 2 p.m. This service is available to the general public and does not require advance registration.

Food deliveries: The Salvation Army is also offering food deliveries to those folks who are most vulnerable and/or unable to get out to the grocery store. Right now, they set aside Wednesdays for deliveries, unless someone has an emergency and needs something outside of this day.

Free Meals for Students

Cherry Creek School District and Littleton Public Schools are offering meals for students 18 and under.

Project Angel Heart - Specialized Meals

Project Angel Heart provides nutritious meals, free of charge, for individuals living with a life-threatening illness. These meals are delivered directly to your home and play an important role in health and quality of life. Each meal is made with each  individual's health in mind, and when combined with a prescribed health regimen, may reduce the risk of complications and improve health. Go to Project Angel Heart's website for more information.

Nourish Meals on Wheels

Nourish Meals on Wheels (formerly TLC Meals on Wheels) strives to enrich the lives of seniors and homebound adults in the south metro Denver area by providing nutritious meals and services that promote dignity, well-being and independence.

Housing, Rental, Utility and Other Assistance

Housing

Heat and Energy Assistance

The Arapahoe County Heat and Energy Assistance program offers low-income energy assistance and weatherization assistance to residents in Centennial.

The Salvation Army also has programs offering assistance with rent and/or utilities for those in need. Appointments to discuss financial assistance can be made by calling their connections center at 303-295-3366.

Housing Assistance

The Arapahoe County Housing Assistance Program is available to all Centennial residents. There is no age requirement to receive assistance. All assistance is provided free of charge.


Human Services Support

The Arapahoe County Department of Human Services provides financial assistance and protective services to children, families and elderly and disabled adults in the City of Centennial.

PEAK resources online - Cash relief activated for Arapahoe County families in need.

Arapahoe County provides Child and Adult Protection Services. Learn more and apply fore services on the Arapahoe County website.


Financial

Cherry Creek Schools Emergency Relief Fund

The Cherry Creek Schools Foundation in coordination with the district, has established the Cherry Creek Schools Emergency Relief Fund to aid their students, families and local communities during this crisis. Learn more on the Cherry Creek Schools Foundation website.


Other Assistance 

Social Security

On March 17, the Social Security Administration closed ALL local Social Security offices to the public for in-person service. Read the press release about this decision. View the Social Security resource page for local office information.

Emergency Childcare

The Colorado Emergency Childcare Collaborative is meant to target and serve the children of the employees who are most essential to containing and treating the virus and protecting our most vulnerable populations

Eligibility and General Information FAQ's from the IRS

Do you have questions about a stimulus check? Check out the Economic Impact Payment Information Center on the IRS website.

May 6 Update:
Are you trying to figure out how to return a stimulus check you for someone who is deceased? The IRS has guidance on how to send the money back.

Senior COVID-19 Resources

Food

Food Delivery Service Available to Access-a-Ride Customers

Effective March 30, food delivery service is available to Access-a-Ride customers. You are still able to book trips for essential purposes, including to purchase groceries. However, beginning March 30, they will offer grocery pickup to your home from the following locations:· King Soopers · Safeway · Community Ministry Southwest food bank · Senior Hub Senior Solutions · Adams County Food Bank. You must call or go online to set up your order and pickup time yourself. Visit Access-a-Ride for more information. 

Salvation Army Food Assistance

The Salvation Army offers free food assistance through their food pantry at 3900 E. Arapahoe Road Monday thru Friday from 10 a.m. – 3 p.m. and Tuesday evenings from 5 – 7 p.m. This service is available to the general public and does not require advance registration.

Food deliveries: The Salvation Army is also offering food deliveries to those folks who are most vulnerable and/or unable to get out to the grocery store. Right now, they set aside Wednesdays for deliveries, unless someone has an emergency and needs something outside of this day.

Nourish Meals on Wheels

Nourish Meals on Wheels (formerly TLC Meals on Wheels) strives to enrich the lives of seniors and homebound adults in the south metro Denver area by providing nutritious meals and services that promote dignity, well-being and independence.


Housing Assistance

The Arapahoe County Heat and Energy Assistance program offers low-income energy assistance and weatherization assistance to residents in Centennial.

The Salvation Army also has programs offering assistance with rent and/or utilities for those in need. Appointments to discuss financial assistance can be made by calling their connections center at 303-295-3366.

The Arapahoe County Housing Assistance Program is available to all Centennial residents. There is no age requirement to receive assistance. All assistance is provided free of charge.

Arapahoe County Emergency Homeowner Repair Assistance Program - This program assists residents with housing searches, referrals to rental assistance programs, eviction resources, homeless prevention services, and other housing resource questions.


Prescription Delivery

CVS is offering free delivery of prescriptions and everyday essential items. Fill your prescription on CVS.com or call the pharmacist to get started.


Arapahoe County Senior Resources

Arapahoe County Senior Resources: Call 303-738-8080
Grocery shopping and prescription pick-up assistance is available for seniors 60 and those with disability. To learn about eligibility and sign up, call and leave a message. A staff person will return your call as soon as possible.

Senior Check In Program - The Senior Check In program enables a member of the Arapahoe County Sheriff's Office to check on and learn about the well-being of isolated seniors.


Other Assistance

Social Security

On March 17, the Social Security Administration closed ALL local Social Security offices to the public for in-person service. Read the press release about this decision. View the Social Security resource page for local office information.

GroovyTek: Technology Webinars

GrooveyTek is offering free technology help webinar series to help folks make the most of their in-home personal technology, as people find themselves spending more and more time at home and on their own.

Colorado Department of Human Services (CDHS): State Unit on Aging

The State Unit on Aging offers support resources, information on caregiver support, legal, nutrition and more. Learn about programs managed through the CDHS State Unit on Aging.

Children's Day Camps and Youth Sports Camps

Children’s residential camps that choose to operate as day camps must work with the Colorado Department of Human Services and their local public health agency (LPHA) for approval.

Day camps, including mobile and outdoor camps, must operate with restrictions and strong precautionary measures, as specified in the guidance. Learn more on page 18 of the state's guidance.

Special Grocery Hours for Vulnerable Populations

Please do your part to help out by reserving the identified shopping times at each of these retailers for those most at risk in our community.

  • Costco -  Tuesdays and Thursdays from 8 to 9 a.m.
  • Dollar General - The first hour of each shopping day
  • King Soopers - The first hour on Mondays, Wednesdays and Fridays, from 7 a.m. to 8 a.m
  • Safeway and Albertsons - 7 a.m. to 8 a.m. on Tuesdays and Thursdays
  • Target - The first hour of shopping each Wednesday
  • Whole Foods - The first hour of each shopping day starting at 7 a.m.

Who are the people at risk? Read the CDC's guidelines on the people who are at higher risk for severe illness from COVID-19.

Avoid Coronavirus Scams

There is a reported increase in fraud schemes related to the coronavirus (COVID-19). Please use caution while staying at home and learn how to protect yourself.

Tips to Protect Yourself

The FCC offers the following tips to help you protect yourself from scams, including coronavirus scams:

  • Do not respond to calls or texts from unknown numbers, or any others that appear suspicious.
  • Never share your personal or financial information via email, text messages, or over the phone.
  • Be cautious if you’re being pressured to share any information or make a payment immediately.
  • Scammers often spoof phone numbers to trick you into answering or responding. Remember that government agencies will never call you to ask for personal information or money.
  • Do not click any links in a text message. If a friend sends you a text with a suspicious link that seems out of character, call them to make sure they weren't hacked.
  • Always check on a charity (for example, by calling or looking at its actual website) before donating

Additional Helpful Resources:

Health & Wellness

AllHealth Network

AllHealth Network provides professional, culturally- inclusive mental health and substance abuse services, including outpatient services such as individual, family, marital and group counseling and psychiatry. During this trying time, AllHealth is delivering individual and group therapy services for adolescents and adults via telehealth, which provides access to quality care from the comfort of your home. Groups focus on a variety of topics such as coping strategies, managing our emotions, building healthy relationships, and more. Most insurance plans are accepted, including Medicaid. To learn more visit www.AllHealthNetwork.org or call 303-730-8858.

24/7 Crisis Intervention: 303-730-3303

Colorado Crisis Services 

Colorado Crisis Services remains open 24/7. If you don’t know where to begin getting mental health, substance use or emotional help for yourself or someone you know, text TALK to 38255 or call this toll-free number 1-844-493-TALK (8255) to speak to a trained professional. More information is available on the Colorado Department of Human Services, Office of Behavioral Health website.

Salvation Army Emotional and Spiritual Care

The Salvation Army in Centennial offers Emotional and Spiritual Care to anyone who needs someone to talk to or pray with over the phone – especially those who are shut in. Reach the Salvation Army at 303-779-9662.

Cherry Creek School District (CCSD) Healthline

The CCSD Healthline is available to in-district families between 8 a.m. and 4 p.m. Monday through Friday, during the statewide school closure. Families can call 720-554-HLTH (4584) to speak with a Cherry Creek Schools registered nurse or mental health professional.

Protect Yourself & Others from COVID-19 When Visiting Parks & Recreational Facilities

Staying physically active is one of the best ways to keep your mind and body healthy. Enjoying parks & trails can be a great way to relieve stress, stay active and get some fresh air and vitamin D.

Know Before You Go: Please follow the proper steps to protect yourself and others from COVID-19.

  • View a list of recommended thing to do or not do on the CDC website.
  • The State recommends you wear a non-medical, cloth face covering whenever you go out in public. This includes when going for a walk, out to exercise, or if you are away from your own yard. View this and more on the State's FAQ's page.

More Health & Wellness Information 

The safety and health of our community is important. View a list of public safety and health resources available to Centennial residents.

Looking for Things to Do?

Take a look at a few ideas we gathered on our #WeAreOneCentennial page.

COVID-19 and Pets

Do you have questions about taking care of pets during this pandemic?

Currently, there is not evidence that animals spread COVID-19, and the risk of pets spreading COVID-19 to people is low. Scientists are are still learning about this virus, but it appears that it can spread from people to animals in some situations. View guidance about pets and COVID-19 released by the Centers for Disease Control and Prevention (CDC).

Volunteer Resources

State of Colorado COVID-19 Volunteer Response

The State is seeking volunteers to help at-risk individuals across our state get through the COVID-19 crisis. The State of Colorado created the HelpColoradoNow.com website to both collect donations and connect people with volunteer opportunities.

Arapahoe County Volunteer Connections

Volunteer Connections has compiled a number of resources, volunteer opportunities, and "feel good" ideas to help support those in need and the community at large.

Consider Blood Donation

In addition to funding and volunteers, the Governor continues to encourage healthy donors to donate blood to prevent a shortage in Colorado. Coloradans can visit Vitalant.org or click here to find a blood drive or donation center in your area.

Sheriff's Office - Law Enforcement

Visit the Sheriff’s Office website for updates and online services. Learn when to call 911(PDF, 114KB) during the COVID-19 pandemic.

RTD

RTD Service Reduction

RTD public transit, as critical infrastructure, continues to operate for essential travel. As the threat of the Coronavirus (COVID-19) in the United States increases, we want to remind you how you can protect yourself when riding RTD services. While RTD vehicles are cleaned every day, there are measures you can take to further protect yourself from getting sick. Check out these facts and tips and view the RTD website for more information. You can also view Frequently Asked Questions.

  • Fare collection is suspended at this time on all services.
  • Capacity is limited to approximately 15 passengers per bus, 20 on larger buses, and 30 riders per rail car.
  • If you are unable to maintain social distancing (6 foot spacing), do not board. Instead, wait for the next vehicle.
  • RTD asks all riders to wear a face covering and requires all bus, rail operators to do the same.
  • All people over the age of 3 waiting to or riding public transportation in the City and County of Denver MUST wear face coverings.

EcoPass

Effective March 27: Until further notice, RTD is temporarily suspending the $10 replacement fee for EcoPass to minimize the need to go in person to one of their sales outlets. New and replacement orders may be placed via the smart card web portal. As a reminder, it can take 7-10 days to process the order and the passes will be mailed to the address they have on file. Visit the RTD website for more information.

Fare Collection Suspended

Starting Sunday April 5, Fare collection RTD suspended on all services. For buses, please board from the rear door until further notice, unless you need ADA assistance.

Xcel Energy Public Message

There are many essential workers out in the field working for utilities, state and local agencies and others. They are working to maintain a safe supply of electricity, gas, water and communications.

It's important to let these workers do their critical work without interference and maintain a safe social distance. These workers have clearance to work under the Governor's emergency orders.

Here’s what you can expect if you see Xcel Energy crews working in the field and how you can help:

  • When interacting with customers and the public, our crews will practice social distancing to help keep all of us safe and healthy.
  • We ask that you do not approach our workers. This helps maintain social distance to keep everyone safe and lets our workers concentrate on their critical jobs.
  • We have suspended non-essential work that requires crews to enter homes or businesses. But in some emergency cases, such as to relight appliance pilot lights if natural gas service is disrupted, a worker may need to enter your home or business.

What to expect if an Xcel Energy employee needs to enter your home or business:

  • First, know that any Xcel Energy worker who comes to your home is taking precautions, as recommended by the U.S. Centers for Disease Control and Prevention and the World Health Organization, to prevent the spread of COVID-19.
  • When the worker arrives, they will ask if anyone in your home is sick and ask them to remain in a separate part of the house while our work is being completed.
  • To ensure everyone’s health and safety, employees will not shake hands and will maintain a social distance of at least six feet. Our worker may wear personal protective gear, such as gloves, safety glasses or coveralls.
  • They may also use disinfecting wipes and hand sanitizer.

To learn more about their actions visit the Xcel Energy website.

Denver Water’s response to COVID-19

Centennial gets much of it’s water through Denver Water distributors.

Denver Water is working hard to ensure:

  • Your water is safe to drink.
  • They continue to deliver safe water to you.
  • They will assist you in this time of crisis.

Read Denver Water's Response to Coronavirus.

Look up your water & sanitation provider.

National Waste & Recycling Association Public Message

The National Waste & Recycling Association (NWRA) is asking for help protecting waste and recycling collection workers from COVID-19. They suggest citizens:

  • bag waste,
  • keep recyclables loose,
  • put all material in carts and bins, and
  • maintain social distance from the workers.

View the best practices on the NWRA poster(PDF, 4MB).

Business & Worker Resources

We understand this is a difficult time for businesses and workers in our community. We are compiling resources to assist you.

View Business & Worker Resources