Citizen Support Resources

You can continue to conduct business with the City by phone at 303-325-8000 or online at centennialco.gov/reportaproblem.

We appreciate your understanding as we are receiving a high volume of questions and requests. We will respond as quickly as we can.

Available Online City Services

The City offers our community members many services online. Search a list of available services on our Online Services section on the City website.

Local businesses are owned and operated by your neighbors. Help show you care about the well-being of your community during this difficult time by purchasing from these local Centennial businesses.


Additional Resources

We are gathering information on support services and resources. This is a continually evolving situation and we will update this list regularly. Check back frequently to view the latest resources.

Call 2-1-1 (not 9-1-1) to obtain information about COVID-19 business and medical related information. Tri-County and CDPHE remain the primary medical information sources, and businesses can also visit CO HELP at 303-389-1687 or 1-877-462-2911.

If you are experiencing a medical emergency, call 911 immediately. 

Special Grocery Hours for Vulnerable Populations

Please do your part to help out by reserving the identified shopping times at each of these retailers for those most at risk in our community.

  • Costco -  Tuesdays and Thursdays from 8 to 9 a.m.
  • Dollar General - The first hour of each shopping day
  • King Soopers - The first hour on Mondays, Wednesdays and Fridays, from 7 a.m. to 8 a.m
  • Safeway and Albertsons - 7 a.m. to 8 a.m. on Tuesdays and Thursdays
  • Target - The first hour of shopping each Wednesday
  • Whole Foods - The first hour of each shopping day starting at 7 a.m.

Who are the people at risk? Read the CDC's guidelines on the people who are at higher risk for severe illness from COVID-19.

Food, Housing, Rental, Utility and Other Assistance

Emergency Childcare

The Colorado Emergency Childcare Collaborative is meant to target and serve the children of the employees who are most essential to containing and treating the virus and protecting our most vulnerable populations

Food Delivery service is available to Access-a-Ride customers.

Effective March 30, food delivery service is available to Access-a-Ride customers. You are still able to book trips for essential purposes, including to purchase groceries. However, beginning March 30, they will offer grocery pickup to your home from the following locations:· King Soopers · Safeway · Community Ministry Southwest food bank · Senior Hub Senior Solutions · Adams County Food Bank. You must call or go online to set up your order and pickup time yourself. Visit Access-a-Ride for more information. 

Colorado Food Assistance

COVID-19 has created a crisis situation for many individuals and families. The State of Colorado created this page to keep Coloradans up-to-date on changes to Food Assistance programs through the Supplemental Nutrition Assistance Program (SNAP), as well as Food Distribution Programs through the U.S. Department of Agriculture. If you have questions, please contact your local SNAP office.

Free Meals for Students

Cherry Creek School District and Littleton Public Schools are offering meals for students 18 and under.

Human Services Support

The Arapahoe County Department of Human Services provides financial assistance and protective services to children, families and elderly and disabled adults in the City of Centennial.

PEAK resources online - Cash relief activated for Arapahoe County families in need.

Apply for Child Support Services

General Questions About the Coronavirus

Call 2-1-1 (not 9-1-1) to obtain information about COVID-19 business and medical related information. Tri-County and CDPHE remain the primary medical information sources, and businesses can also visit CO HELP at 303-389-1687 or 1-877-462-2911.

If you are experiencing a medical emergency, call 911 immediately.

Heat and Energy Assistance

The Arapahoe County Heat and Energy Assistance program offers low-income energy assistance and weatherization assistance to residents in Centennial.

Housing Assistance

The Arapahoe County Housing Assistance Program is available to all Centennial residents. There is no age requirement to receive assistance. All assistance is provided free of charge.

Senior Resources

Arapahoe County Senior Resources: Call 303-738-8080
Grocery shopping and prescription pick-up assistance is available for seniors 60+ and those with disability. To learn about eligibility and sign up, call and leave a message. A staff person will return your call as soon as possible.

Social Security

On March 17, the Social Security Administration closed ALL local Social Security offices to the public for in-person service. Read the press release about this decision. View the Social Security resource page for local office information.

Property Tax Relief

Many businesses and individuals in Arapahoe County are struggling financially due to the current COVID-19 crisis. The Arapahoe County Treasure is working to ease their property tax burden to the extent allowed under current law. Read the brief informational announcement(DOCX, 13KB) about the property tax relief currently available in Arapahoe County.

Note: Due to automation features, the online and over-the-phone payment system cannot waive interest. To take advantage of the waiver of interest on first half payments, you must mail your payment to the Arapahoe County office or utilize the ballot box outside of the Administration Building as a drop box. View mail and drop of locations on the Arapahoe County website.

There is a time limit on this relief as the Executive Order expires April 20. And this applies to Arapahoe County only. Some treasurers in other counties are doing things differently.

Avoid Coronavirus Scams

There is a reported increase in fraud schemes related to the coronavirus (COVID-19). Please use caution while staying at home and learn how to protect yourself.

Tips to Protect Yourself

The FCC offers the following tips to help you protect yourself from scams, including coronavirus scams:

  • Do not respond to calls or texts from unknown numbers, or any others that appear suspicious.
  • Never share your personal or financial information via email, text messages, or over the phone.
  • Be cautious if you’re being pressured to share any information or make a payment immediately.
  • Scammers often spoof phone numbers to trick you into answering or responding. Remember that government agencies will never call you to ask for personal information or money.
  • Do not click any links in a text message. If a friend sends you a text with a suspicious link that seems out of character, call them to make sure they weren't hacked.
  • Always check on a charity (for example, by calling or looking at its actual website) before donating

Additional Helpful Resources:

Health & Wellness Services

The safety and health of our community is important. View a list of public safety and health resources available to Centennial residents.

Volunteer Resources

State of Colorado COVID-19 Volunteer Response

The State is seeking volunteers to help at-risk individuals across our state get through the COVID-19 crisis. The State of Colorado created the HelpColoradoNow.com website to both collect donations and connect people with volunteer opportunities.

Consider Blood Donation

In addition to funding and volunteers, the Governor continues to encourage healthy donors to donate blood to prevent a shortage in Colorado. Coloradans can visit Vitalant.org or click here to find a blood drive or donation center in your area.

Sheriff's Office - Law Enforcement

Visit the Sheriff’s Office website for updates and online services. Learn when to call 911(PDF, 114KB) during the COVID-19 pandemic.

RTD

RTD Service Reduction

A service reduction plan will take effect April 19. Please limit time spent in stations to 10 minutes and, as often as possible, keep 6 feet between yourself and other passengers. View RTD updates related to COVID-19.

EcoPass

Effective March 27: Until further notice, RTD is temporarily suspending the $10 replacement fee for EcoPass to minimize the need to go in person to one of their sales outlets. New and replacement orders may be placed via the smart card web portal. As a reminder, it can take 7-10 days to process the order and the passes will be mailed to the address they have on file. Visit the RTD website for more information.

Business & Worker Resources

We understand this is a difficult time for businesses and workers in our community. We are compiling resources to assist you.

View Business & Worker Resources