Metric Definition:

The total number of calls received by Animal Services.

Quarterly Performance:

Animal Services received 841 calls for service in Quarter 1. This is lower than the calls for service in Quarter 4 and less than the newly calculated 3-year quarterly average of 1,304. In 2016, Animal Services attributed the significant decrease in calls for service as a result of significant staff turnover and the shift in focus from proactively generating calls for service to training a brand new staff in both a full time and part time capacity. It was predicted that as the new staff got up to speed with the operations of Animal Services, the total number of calls for service would increase. The 29% increase in calls in Quarter 2 and 79% increase in calls in Quarter 3 demonstrates that this increase has occurred. However, since Q3 2016 the total calls for service has been decreasing. Staff will need to monitor trends once a larger sample size has been collected.
  • Applications for Centennial 101, a free program to discover how our City works, are available until Friday, June 30. In just seven weeks participants will be involved in fun and engaging lessons whi...

  • The City of Centennial and Arapahoe Libraries are hosting an evening full of family fun and entertainment Saturday, June 24. Local band favorite, 6 Million Dollar Band will be performing live, fo...

  • Last August, the City of Centennial launched Go Centennial, a streamlined, innovative and tech-savvy approach for people to get to and from the Dry Creek Light Rail Station in Centennial. Go Centenni...

  • The City of Centennial is currently accepting applications to fill openings on the Senior Commission.  This is an Advisory Board to City Council to foster a greater understanding of the concerns of s...

  • The results are in! Centennial Center Park’s splash pad ranked fifth on USA Today’s latest 10Best Readers' Choice travel award contest. Seattle’s International Fountain came in first. Travel experts ...

  • Centennial Airport is closing the main runway, RWY 17L/35R, beginning May 30 as crews begin a federally-funded surface rehabilitation project. The closure will remain in effect through July 6, 2017. ...

  • The City of Centennial and Matt Sturgeon have successfully negotiated the terms and conditions of a contract for Mr. Sturgeon to serve as Centennial’s next City Manager.  The employment agreement rec...

Quick Contact Info:

City of Centennial
13133 East Arapahoe Road
Centennial, CO  80112

(303) 325-8000 - 24 Hour Citizen Response Center
(720) 488-0933 - Fax Number

 

Sitemap

ADA Notice

Contact Us

City of Centennial
Powered by Real Time Solutions - Website Design & Document Management