Metric Definition:

Citizen's rating of an interaction with Sheriff's Office Patrol Deputies, Communications, and Traffic Safety Unit Deputies.

Quarterly Performance:

The community satisfaction survey measures a citizen’s interaction with the Patrol Services and Dispatch and the Traffic Safety Unit. The survey is 15 questions long and each question is ranked on a 1 (low) to 5 (high) scale. This number is then converted into an overall percentage.

During the third quarter of 2018, Patrol Services and Dispatch collectively received a satisfaction rating of 92.78% from the 55 total responses. The Traffic Safety Unit received a satisfaction rating of 85.08% from the 53 total responses. The third quarter average between both units is 88.93% from the 108 responses received.