Metric Definition:

Citizen's rating of an interaction with Sheriff's Office Patrol Deputies, Communications, and Traffic Safety Unit Deputies.

Quarterly Performance:

The community satisfaction survey measures a citizen’s interaction with the Patrol Services and Dispatch and the Traffic Safety Unit. The survey is 15 questions long and each question is ranked on a 1 (low) to 5 (high) scale. This number is then converted into an overall percentage.

The community satisfaction survey measures a citizen’s interaction with the Patrol Services & Dispatch and the Traffic Safety Unit. The survey is 15 questions long and each question is ranked on a 1 (low) to 5 (high) scale. This number is then converted into an overall percentage.

Patrol Services and Dispatch received a satisfaction rating of 89.4% from the 19 responses that were received while the Traffic Safety Unit received a 79.2% satisfaction rating from the 16 responses received. The Quarter 1 average between both units was 85% from the 35 responses received. This is slightly higher than the 2-year average (82%) and represents a consistent increasing trend over the last six quarters.

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Quick Contact Info:

City of Centennial
13133 East Arapahoe Road
Centennial, CO  80112

(303) 325-8000 - 24 Hour Citizen Response Center
(720) 488-0933 - Fax Number

 

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