Metric Definition:

Citizen's rating of an interaction with Sheriff's Office Patrol Deputies, Communications, and Traffic Safety Unit Deputies.

Quarterly Performance:

The community satisfaction survey measures a citizen’s interaction with the Patrol Services and Dispatch and the Traffic Safety Unit. The survey is 15 questions long and each question is ranked on a 1 (low) to 5 (high) scale. This number is then converted into an overall percentage.

Patrol Services and Dispatch received a satisfaction rating of 87.1% from the 22 responses that were received while the Traffic Safety Unit received a 73.4% satisfaction rating from the 17 responses received. The Quarter 3 average between both units was 81.2% from the 39 responses received. This is slightly lower than the 2-year average (82%).

Quick Contact Info:

City of Centennial
13133 East Arapahoe Road
Centennial, CO  80112

(303) 325-8000 - 24 Hour Citizen Response Center
(720) 488-0933 - Fax Number

 

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