Metric Definition:

The Customer Satisfaction Rating is the total number of positive survey responses over the total number of negative responses. This provides the City with a greater understanding of the satisfaction rating of residents with the provision of Code Compliance.

Quarterly Performance:

Code Compliance had an overall customer satisfaction rating of 72.34% in Quarter 3. This continues a 6 quarter trend of a customer satisfaction rating below the 80% target mark.

Quick Contact Info:

City of Centennial
13133 East Arapahoe Road
Centennial, CO  80112

(303) 325-8000 - 24 Hour Citizen Response Center
(720) 488-0933 - Fax Number

 

Sitemap

ADA Notice

Contact Us

City of Centennial
Powered by Real Time Solutions - Website Design & Document Management