Metric Definition:

Measures the amount of time from when a case is opened until it is closed. The response time of this metric is subject to the compliance time of residents.

Quarterly Performance:

The average number of calendar days cases were open in Quarter 4 was 50.43 days. This represents an increase in the average number of days from the previous 3 quarters and is higher than the target number of days (45 days). Staff will monitor this metric to see if this is a lasting trend.

Quick Contact Info:

City of Centennial
13133 East Arapahoe Road
Centennial, CO  80112

(303) 325-8000 - 24 Hour Citizen Response Center
(720) 488-0933 - Fax Number



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