Year to Date
Measure / Explanation
Expected/
Historical Average
Actual
Result
Aggressive Animal Service Incidents
Number of aggressive animal service incidents
90* 11
 
Animal Bites Reported
Number of animal bites reported
109* 26
 
Average Response Time to Priority 1 Calls
Average response time to Priority 1 calls (minutes)
25 15
 
Contract Compliance Rate
Contract Compliance Rate (%)
100% 100%
 
Customer Satisfaction Rating
Customer satisfaction rating (%)
80% 89%
 
Live Release Rate
Live release rate (%)
90% 99%
 
Percentage of Animals Licensed
Percentage of animals licensed (%)
25% 18.4%
 
Total Number of Calls to Animal Services
Total number of calls to Animal Services
5,216* 2,132
 

*3 Year Historical Average



Legend
 
Is meeting expected benchmark
 
May meet expected benchmark
 
Will likely not meet expected benchmark

Quick Contact Info:

City of Centennial
13133 East Arapahoe Road
Centennial, CO  80112

(303) 325-8000 - 24 Hour Citizen Response Center
(720) 488-0933 - Fax Number

 

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