Metric Definition:

The Customer Satisfaction Rating is the total number of positive survey responses over the total number of negative responses. This provides the City with a greater understanding of the satisfaction rating of residents with the provision of Animal Services.

Quarterly Performance:

Animal Services received 63 surveys in Quarter 4 and attained a customer satisfaction rating of 92.1% The continued high customer service ratings is a reflection of the professionalism of the Animal Services staff.

Quick Contact Info:

City of Centennial
13133 East Arapahoe Road
Centennial, CO  80112

(303) 325-8000 - 24 Hour Citizen Response Center
(720) 488-0933 - Fax Number



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